Privacy Policy
Introduction
metaltavan.com (the "Company"), as a manufacturer of metal ceiling systems, complies with the Turkish Personal Data Protection Law (KVKK No. 6698) and applicable data protection legislation. This policy explains how we handle your personal data when you visit our website or contact us through the contact form.
Data We Collect
When you use the contact form we collect your name, email address, phone number, company name and message content. We also process server logs (IP address, visit time, browser information) and anonymous website usage statistics.
Purposes of Processing
Your data is processed solely to respond to your requests, prepare quotations, handle the order process, keep the website functional and secure, and analyse site usage anonymously.
Legal Basis
Your data is processed under the applicable processing conditions of the KVKK, including performance of a contract, legitimate interests and, where applicable, your explicit consent.
Cookies and Analytics
We use strictly necessary cookies and Google Analytics 4 to measure site usage anonymously. GA4 truncates IP addresses and produces aggregated statistics that do not identify individuals. You can manage cookies in your browser settings.
Data Sharing
Your data is never sold. It is shared only with our hosting provider and, where legally required, with public authorities, to the necessary extent.
Retention
Quotation requests are retained as long as the processing purposes persist and within statutory retention obligations; expired data is deleted or anonymised.
Your Rights
Under Article 11 of the KVKK you have the right to access your data, request correction or deletion, object to processing and withdraw consent. Send requests to contact@metaltavan.com.
Security
Your data is transmitted over SSL/TLS-encrypted connections, access is restricted to authorised personnel, and technical and administrative safeguards are in place.
Policy Updates
This policy may be updated from time to time and published on this page. Last updated: 2026.